Regrettably, once an order is submitted, we are unable to accommodate changes or cancellations due to our rapid order processing system. To rectify any errors or update address information, we advise reaching out to the customer service email provided in your tracking email for assistance. If the order has already been processed, it cannot be modified and will be shipped as originally placed.

Currently, we only accept Cash On Delivery (COD) on our website. However, we are working on integrating Credit & Debit card payment options very soon. Stay tuned for updates!

• Cash On Delivery (COD)
• Credit & Debit Cards (Pending)

If your order was canceled due to online security measures, rest assured that no charges have been made to your credit card. Any charges will be refunded to the original payment method within 15-20 business days. In some cases, we may require verification documents for security purposes.

Once confirmed, orders typically take 3 to 5 working days for delivery. Our delivery personnel will contact you to confirm the address. Missed calls may cause delays in delivery.

Our courier agents will make two delivery attempts. If unsuccessful, the item(s) will be returned to us.

If you encounter any difficulties while placing your order, please email us or message us on our Whatsapp number for assistance.

If any part of your order is damaged, please message us on our Facebook page with a photo of the damaged items and a screenshot of the packaging slip for assistance with replacement.

At this time, we do not offer returns or exchanges for items purchased from our website. However, we are dedicated to ensuring your satisfaction, so please reach out to us for expert advice on using our products.

We recommend visiting any of our MM kiosks nationwide to find your perfect foundation match. Unfortunately, we do not offer samples at this time.

To receive restock updates, you can submit your email or message us on any of our social media pages.

Please check your spam or junk folder for the confirmation email. If you don’t find it there, feel free to message us on Facebook for assistance.

Yes, you can place an order through Facebook by messaging our sales team on WhatsApp. They’ll be happy to assist you with your purchase!